Online Patient Reviews and How to Respond
Presented By: Star Lackey M.Ed., LBSW, Patient Relations Liaison/ Effective Communication Manager, Hamilton Health Care System Jake McGill, Digital Media Manager, Hamilton Health Care System Rachel Ogle, Community Outreach Manager, Hamilton Health Care System
Learning Objectives: * Compose HIPAA-compliant responses to patient reviews * Respond timely and effectively to online reviews * Integrate automated responses to social media messages * Improve your online search presence * Generate positive reviews * Resolve and mitigate negative reviews * Prioritize reviews to uncover areas of improvement in your practice
February 9, 2023
Dalton, GA 30720
Register Now Featured Gold Sponsor
Builtwell Bank
JBM Office Solutions Physicians Health Services
CareSource
Georgia United Credit Union
Hamilton Health Care System
Kardon
McKesson
MAG Mutual
PathGroup Spill-Tech Services
SVMIC
Sterling Seacrest Partners
Avery Partners Marsh & McLennan Agency rOffice Furniture Works
PDQ Services Inc